Once you access our website, you will be able to find a link to the order form. If you are a first-time Customer, you may want to contact our Customer Support Department regarding any questions you may have about the required fields. We are available 24 hours a day via live chat, telephone, or email. Once you are actually ready to place your order, the following will occur:

1. You complete the order form, filling in each field as much detail as possible. You will be asked for your name and contact information so that we are able to get in touch with you throughout the process. The more detail you provide, the quicker the assigned writer will begin.
2. The submitted order is analyzed, and is then assigned to a writer who has the academic credentials and the writing background to produce it.
3. Once the writer is found, we notify you and request payment. No work will begin until payment has been made.
4. You will have a personal, secure account on our site, which you can access at any time to check on your order’s progress. This account page will also be used by your writer to communicate with your directly. It is important that you check your account page often, as your writer may have questions or need clarification regarding some of your specifications. In general, we send you an email telling you that you have message on your account, but it is always wise to check it regularly anyway.
5. Once the writer has finished your order, it will be sent to our editing department where it is reviewed for soundness of research and writing and for adherence to your instructions. It is also scanned for plagiarism so that we can ensure that the writing is original.
6. When your order is ready, you will be notified on your account page and via email. You then access the document, downloading it from your account page.
7. You have a minimum of 48 hours to review the finished product and either accept it or request revisions. (For lengthy, complex works, the review time is longer).

We have a clear and liberal Revision Policy in place. If you require revisions, please let us know immediately, by contacting Customer Support. If the changes you request do not deviate from your original instructions, then they will be carried out both immediately and free of charge. Please be very specific about the changes you want, so that your writer is able to fulfill your expectations.

If your revision requests are a change from your initial specifications, we will be happy to complete them; however, there will be an additional charge for the new instructions.

We want you to be satisfied with your final product – please be assured that we will work with you until you are happy. For additional information regarding revision requests, please see our Revision Policy page.

Once you have completed your order, you will be provided a personal account page. You access this page and click on the “checkout” link. You will be able to use a debit/credit card, PayPal, or your bank account. Payments are processed by a secure third-party service, just as any reputable web retailer uses.

You can and we actively encourage it. One of the fundamental aspects of our company is its transparency. When a writer is assigned, they will be able to contact you through your personal account page. Likewise, you will be able to contact your writer through the same method. This communication helps to ensure that the finished product is exactly what you want. We encourage direct contact throughout the production process. With graduate level research projects and works (e.g., theses and dissertations), there is usually a need for more direct contact between writers and customers. In these instances, we find it more efficient to set up direct communication because of the complexity of the task.

Our writers are legally bound by contract to produce only original research and writing. In order to further guarantee this, we send all completed writing to our editing department for plagiarism scanning. Our software is sophisticated and will detect any plagiarism. When you receive your final copy, you can be assured of its originality.